HR Manager - Costa Rica

Summary

The Human Resources Manager is responsible for leading the HR team and takes ownership for all HR matters related to personnel for Tooling, Automation and Molding.  Duties include managing and developing recruitment strategies, onboarding, training and development, performance reviews and employee relations.  

Essential Functions

Qualification for this position is predicated not only on satisfactory performance of essential duties as outlined below, but also on compliance with general company policies and procedures and any other duties or projects as assigned. Strict compliance with Company’s Attendance Policy is considered an essential duty and responsibility.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrates a commitment to the MGS core values in the way work is performed and in your conduct. T.I.P.S. for success (Teamwork, Integrity, Passion, Safety) are the basic elements of how we go about our work.

• Know and follow all of the Company’s safety rules, such as safe work practices and standard operating procedures.  

• Serve as a good role model to employees for safe work practices and behavior by conducting yourself professionally, keeping in mind your own safety and the safety of others. 

• Learn and master all necessary areas of the quality system.

• Follow Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).

Talent Acquisition

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding.

• Partner with leaders to identify opportunities for new talent, talent upgrade, and employee development.

• Partner with hiring managers to understand business needs and to develop recruitment strategy to source and secure qualified candidates.

• Ensure job descriptions are up to date and compliant with all local, state and federal regulations.

• Ensure cost effective methods and techniques of sourcing are selected.

• Research and build networks of new sources for active and passive candidate recruiting.

• Develop procedures for improving the candidate experience from pre-hire to post-hire.

• Develop working relationships within colleges to aid in recruiting.

• Attend job fairs or other local career events to recruit candidates and build company recognition.

Employee Relations

• Investigate employee relations issues and conflicts, build engagement, and resolve employee concerns effectively.  Provide daily support to employees for all questions, concerns, and inquiries, exercising confidentiality and discretion.  Document as appropriate.

• Provides day to day performance management guidance to management (coaching, counseling, career development, performance improvement plans).

• Ability to build and maintain positive relationships with colleagues.

• Mentor and coach managers and supervisors regarding personnel practices, policies, and employment law.

• Be an ambassador for employee satisfaction through observation, conversation, and other means.

• Manage site Communication Centers, referral program, Service Award Program, and Employee Recognition programs.

• Administers FMLA programs for CR facility.

• Effectively able to communicate benefits programs, including compensation, insurance, vacation and other personnel packages.

Talent Development

• Partner with leaders on a broad range of HR initiatives and programs in support of our operations, lean initiatives, and career path programs for the CR facility.   

• Leverage our core values and guiding behaviors to drive accountability and engagement throughout MGS; strengthen and develop culture and build engagement and positive employee relations strategies. 

·         Lead 90 day and annual performance management process, talent acquisition, and talent development at exempt and non-exempt levels. Identify and implement processes to improve capability in leaders, managers and employees through training and development initiatives.

·         Provide guidance on performance management, career coaching, progressive discipline at the location.   Identify, develop, and implement talent processes to improve employee development.

·         Support the Operator Onboarding and Development Program for MGS CR Molding.

·         Manage the Training Database.

·         Identify, develop, and/or implement training programs for managers and employees, including new hire training, skills building programs, shop floor cross training, and training for employee development.

·         Drive continuous improvement by evaluating existing processes and focusing on recommendations for improvement of tools, digitization, process controls, etc. and increasing overall efficiency of the HR function.

Policy Administration

• Assist in developing metrics and analyzing trends to develop solutions, programs, and policies

• Assist in researching and making recommendations for opportunities to improve overall HR processes, systems and procedures.

• Suggest and implement innovative and creative ideas for process improvements.

• Ensure accurate and thorough employee information in personnel files, attendance files, and in HRIS software for active and terminated employees.

• Ensure legal compliance by monitoring and implementing applicable HR federal and state requirements, conducting investigations, and maintaining records at MGS facilities.

• Ensure accurate worker’s compensation claim reporting and follow up.  Prepare and maintain OSHA logs.

Competencies

·         Initiative

·         Flexibility

·         Ability to multi-task

·         Cooperation and teamwork

·         Organization

·         Detail Oriented

·         Good time management skills

·         Critical thinker and problem-solving skills

·         Positive Attitude

·         Ability to communicate at all levels of the organization professionally

Supervisory Responsibility

Manages HR staff in the day-to-day performance of their jobs. Responsible for guiding, coaching, Performance Evaluations, and development of the HR staff as assigned.

Qualifications, Education, Experience, and Training

To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of the assigned supervisor.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Bachelor's degree (B.A.) from a four-year college or university.

·         10+ years of progressive experience in a talent acquisition or HR Manager role, preferably in a manufacturing environment

·         In depth knowledge of full cycle recruiting and employer branding

·         Comprehensive understanding of HR best practices and state and federal employment laws

·         Exhibit a can-do attitude

·         Can demonstrate your ability to lead by example

·         Ability to motivate employees

·         Comfortable making independent judgments relating to areas of responsibility

·         High degree of integrity, trust and discretion

·         Ability to handle sensitive, highly confidential information in a professional manner

·         Language Skills

o    Strong verbal and written English communication skills. 

o    Ability to write routine reports and correspondence.

o    Ability to speak effectively before vendors, suppliers or employees of organization.

·         Computer Skills

o    Strong proficiency with Microsoft Word, Excel, PowerPoint and Outlook. 

·         Math Skills

o    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

o    Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

·         Organization Skills

o    This position works primarily with electronic and hard copy data and files and a high level of organizational skills are required. Attention to detail and strong time management skills are expected.  Organization of personal workspace and the organizational assistance to others is also required. Outstanding organizational skills with the ability to manage may projects and tasks at once

·         Reasoning Ability

o    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 

o    Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.

·         Travel

o    Required to travel to MGS facilities as needed and required to travel to various career fairs.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

·         The work environment is primarily office; however, it may be required to work periodically on the shop floor to speak to staff, managers or for job shadowing.

·         The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

·         While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. 

·         The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. 

·         The employee may need to occasionally lift and/or move up to 10 lbs.

·         Specific vision abilities required by this job include close vision.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

This job description has been reviewed and the required tasks, duties, and responsibilities required to perform satisfactorily in this position are understood.

MGS Mfg. Group Ltd is an equal opportunities employer.

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Employee’s Signature                                                                Date

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Manager’s Signature                                                                  Date

This form should be returned to the Human Resources Department for record retention in the employee’s personnel file.